Privacy Policy
This Privacy Policy explains how James Duffield Electrical Services Ltd. collects, uses, and protects any personal information you provide when using our services or this website.
This privacy policy was last updated on 18 August 2025.
What Data We Collect
- Your name and contact information (such as phone number and email address)
- Property addresses where work is carried out
- Details you share via our contact form or by phone/email
How We Use Your Data
- To respond to enquiries
- To schedule and deliver electrical services
- To issue quotes or invoices
- To comply with legal and regulatory obligations
Lawful Basis for Processing
We process your personal data based on one or more of the following lawful bases:
- Your consent (for example, when you fill in our contact form)
- Performance of a contract (when you hire us to provide services)
- Compliance with legal obligations (such as tax recordkeeping)
- Our legitimate interests (to operate and improve our services)
Cookies & Analytics
Our website uses only essential cookies required for basic operation and security. By using this site, you accept the use of these cookies.
Who We Share Data With
We only share your information with third parties when required for legal, regulatory, or accounting purposes – for example, if required by HMRC. We do not sell or share your data for marketing.
Data Retention
We keep your data only for as long as necessary – usually up to 7 years for financial or tax reasons, or until your enquiry has been resolved.
Your Rights
Under UK data protection law, you have the right to access, correct, or request deletion of your data. To do so, contact us using the details below.
Contact
If you have questions about this policy or your data, please contact us.